Kia ora! I am a senior analyst and communicator with a portfolio career – strengths in several areas. My portfolio includes content management and strategy, learning and development, and analysis around the best use of processes and technology.
I’m passionate about making information clear in every way. That’s because I’ve seen how clear information empowers audiences, and that online communication builds communities.
For you, I can consult on information architecture, web content and SEO, knowledge processes, and plain language. I also create technical and professional content, focusing on both messaging and empathetic, human-to-human connection. Further, I guide business analysis and provide considerate facilitation and training.
I’ve worked with Cardlink, Compac Sorting Equipment, Aviat Networks, ACC, Write Limited, the Reserve Bank of New Zealand, and on the committee of TechCommNZ.
Born and educated in the USA, I moved to New Zealand after earning my Master’s Degree in Scientific & Technical Communication at Drexel University.
In my free time, I explore my interests in writing, science and natural history, New Zealand art, and more. With TechCommNZ, I also mentor emerging technical communicators.
To contact me, send me a message via my LinkedIn profile.